Terms of Service

Use of This Website

This website provides general information about Lighthouse Cyber Solutions LLC, managed IT services, cybersecurity support, website support, training, service areas, and ways to contact the business.

No Emergency Service Guarantee

Submitting a website form, sending a message, or leaving a voicemail does not guarantee immediate response, emergency response, or acceptance of work. Service availability, response times, and project scope must be confirmed in writing or through an approved agreement.

Communication Consent

By contacting Lighthouse Cyber Solutions LLC or submitting your information, you agree that we may contact you by phone call, email, voicemail, or instant message about your inquiry, appointment, quote, account, support request, or related services. You may opt out of non-essential communications at any time.

Quotes and Services

Any pricing, proposal, or estimate is subject to review, confirmation, and change based on scope, tools, licensing, vendor costs, onsite needs, and customer requirements.

Customer Responsibilities

Customers are responsible for providing accurate information, authorized access, timely approvals, required credentials, vendor information, and cooperation needed to deliver services safely and effectively.

Third-Party Services

Services may involve third-party platforms such as Microsoft 365, security tools, hosting providers, domain registrars, communications platforms, vendors, or software providers. Third-party services are governed by their own terms, pricing, availability, and policies.

Limitation of Liability

To the fullest extent allowed by law, Lighthouse Cyber Solutions LLC is not liable for indirect, incidental, consequential, special, or punitive damages arising from website use, communications, delays, third-party services, or service interruptions.

Privacy

Use of this website and communications with us are also covered by our Privacy Policy.

Contact

Questions about these Terms can be sent to info@lighthousecybersolutions.com or by calling 541-234-8003.