Privacy Policy

Information We Collect

We may collect your name, business name, email address, phone number, service location, message details, and any information you choose to provide when requesting support, submitting a form, calling, emailing, submitting a website form, leaving a voicemail, using website chat, or sending an instant message.

How We Use Information

We use information to respond to inquiries, provide quotes, schedule consultations, deliver IT services, troubleshoot issues, manage customer relationships, improve our website, and communicate about services you requested or may reasonably expect based on your inquiry.

Communication Consent

By submitting a form, contacting us, or providing your contact information, you authorize Lighthouse Cyber Solutions LLC to contact you by phone call, email, voicemail, or instant message regarding your inquiry, account, appointment, service request, proposal, or business relationship. You may opt out of non-essential communications at any time.

Customer Communications

Phone, email, contact form, voicemail, website chat, and instant message may be used for appointment coordination, support updates, service follow-up, quotes, reminders, and customer communication. We do not sell or rent customer contact information.

Information Sharing

We do not sell personal information. We may share information with trusted service providers when needed to operate the website, process form submissions, deliver communications, provide IT services, or comply with legal obligations.

Data Security

We use reasonable safeguards to protect information. No website, email system, or communication method can be guaranteed completely secure.

Your Choices

You may request that we update, correct, or remove your information where legally and operationally appropriate. You may also opt out of marketing or non-essential communications.

Contact

Questions about this Privacy Policy can be sent to info@lighthousecybersolutions.com or by calling 541-234-8003.